Privacy Policy

Effective Date: March 25th, 2025

1. Introduction

At BOS Water we respect your privacy and are committed to protecting any personal information you provide while using our website https://bos-water.com/ (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect different types of information depending on how you interact with our Website:

  1. Personal Information: When you contact us through forms, we may collect your name, email address, and any other information you provide. When you subscribe to our newsletter, we collect your name and email address.
  2. Automatically Collected Information: We use Google Analytics to collect data such as IP addresses, browser types, referring pages, and time spent on pages. Cookies and similar tracking technologies may also be used to enhance user experience and track interactions.
  3. User Comments: If you leave comments on our Website, we collect the data shown in the comments form, as well as your IP address and browser user agent string to detect spam (via Anti-Spam by CleanTalk).
  4. Third-Party Tools and Plugins:
    1. Wordfence Security: Helps protect our Website against unauthorized access and security threats.
    2. MailChimp Forms by MailMunch: Used for email marketing and collecting subscriber data.
    3. Mediavine Control Panel: Manages advertising services on the Website.
  5. YouTube Channel Data:
    1. BOS Water operates a YouTube channel where we publish content related to water filtration and related topics. When you interact with our YouTube channel (e.g., by commenting, subscribing, or liking videos), your publicly available YouTube profile information may be visible to us.
    2. YouTube collects user data in accordance with its own Privacy Policy and Terms of Service. We do not control or store personal data collected by YouTube.
    3. If you contact us through YouTube or submit inquiries related to our content, we may process your contact information to respond to your inquiries.

We explicitly:

Do NOT allow third-parties to use data for automated profiling.

Do NOT permit data enhancement for personalized advertisements.

Use third-party analytics solely to improve our services.

Prohibit third-party providers from using data for their own purposes.

3. Children’s Privacy

Our Website and YouTube Channel are not directed at children under the age of 13, and we do not knowingly collect, solicit, or store personal information from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete such information. If you believe that a child has provided us with personal data, please contact us at legal@bos-water.com so we can take appropriate action.

4. How We Use Your Information

We use the collected information for the following purposes:

  1. To provide, operate, and maintain our Website and YouTube Channel.
  2. To improve user experience and analyze site traffic.
  3. To respond to inquiries and communicate with users.
  4. To send promotional emails (if you have subscribed).
  5. To prevent spam and enhance Website security.
  6. To comply with legal obligations.

5. Legal Basis for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the context in which we collect it:

  1. Consent: When you provide explicit consent (e.g., signing up for emails).
  2. Contractual Necessity: When processing is necessary to fulfill a contract with you (Article 6(1)(b)).
  3. Legitimate Interest: When we process data for our business operations, provided it does not override your rights (Article 6(1)(f)).
  4. Legal Obligation: When required to comply with the law.

6. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with third parties in the following situations:

  1. Service Providers: We use third-party services like Google Analytics and Mediavine for analytics and advertising purposes. We use Mailchimp and Mailmunch for email marketing and collecting subscriber data.
  2. Legal Requirements: We may disclose your information to comply with legal obligations or enforce our policies.
  3. Website Protection: Wordfence Security and Anti-Spam by CleanTalk may collect data to prevent fraudulent activities.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. Users in the EU will be given the option to opt in or manage cookie preferences. You can also control cookie settings in your browser.

Types of Cookies Used:

  1. Performance Cookies: Measure site performance and visitor interactions.
  2. Functional Cookies: Provide enhanced functionality and personalization.
  3. Strictly Necessary Cookies: Essential for basic website functions.

You can disable cookies through your browser settings, though this may affect site functionality.

8. Data Minimization & Retention

We only collect personal data necessary for providing services. We retain your personal data only for as long as required for the purposes outlined in this policy, unless required by law to retain it longer. Under the GDPR, users in the EU have the right to request data deletion at any time. To exercise this right, contact us at legal@bos-water.com.

9. Your Rights

  1. CCPA: California residents have the following rights:
    1. The right to know what personal data we collect and how we use it.
    2. The right to request deletion of personal data.
    3. The right to opt-out of the sale of personal data (we do not sell personal data).
    4. The right to non-discrimination for exercising privacy rights.
  • To exercise these rights, contact us at legal@bos-water.com.
  1. GDPR: European residents have the following rights:
    1. The right to access, correct, or delete personal data.
    2. The right to data portability.
    3. The right to object to or restrict processing.
    4. The right to withdraw consent for data collection at any time.
  • To exercise these rights, contact us at legal@bos-water.com.

You also have the right to lodge a complaint with a supervisory authority in the European Union. If you reside in Germany or believe your data protection rights have been infringed under German law, you may contact:

Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI) Graurheindorfer Str. 153, 53117 Bonn, Germany

Website: https://www.bfdi.bund.de

10. Data Transfers & International Safeguards

If you are located outside the United States, we may transfer your data internationally. We ensure all transfers comply with applicable laws and use appropriate safeguards, such as Standard Contractual Clauses (SCCs) and Privacy Shields under GDPR.

If you reside in the European Economic Area (EEA) and your data is transferred to a country outside the European Union, such transfer will be carried out in accordance with applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission.

11. Data Security & Breach Notification

We take reasonable steps to protect your personal information, including:

  1. Encryption: AES-256 encryption for stored data, TLS encryption for transmitted data.
  2. Access Controls: Restrict access to authorized personnel only.
  3. Breach Notification: In case of a data breach, we will notify affected users within 72 hours where required by law.

12. Business Transfers & Mergers

If BOS Water undergoes a business transaction such as a merger, acquisition, or asset sale, your data may be transferred as part of the transaction. If required, we will notify users before the transfer.

13. Automated Decision-Making

BOS Water does NOT use automated decision-making or profiling that significantly affects users.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date. If significant changes occur, we will notify users via email or website notice.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at legal@bos-water.com.

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